Master Agent

  • Sova, Inc.
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Telecom Platinum Master Agent SOVA Inc. and BlackWire Consulting Announce Strategic Alliance for Industry-Leading Telecom Solutions
Telecom Platinum Master Agent SOVA Inc. and BlackWire Consulting Announce Strategic Alliance for Industry-Leading Telecom Solutions 150 150 Sova, Inc.

Verizon Platinum Master Agent SOVA and BlackWire Consulting just announced they have formed strategic alliance BlackwireSOVA to provide industry-leading telecom solutions.

PLAINS, PA. (PRWEB) MARCH 17, 2017

Verizon Platinum Master Agent SOVA and BlackWire Consulting just announced they have formed strategic alliance BlackwireSOVA to provide BlackWire Consulting’s MSPs, VARS, IT consultants, and agents with the widest selection of Verizon services. SOVA will deliver expedited quoting and ordering, executive level escalations, field sales support, and platinum level commissions—all supported by a highly experienced 25-person back office staff.

SOVA President Gene Esopi said, “We are very pleased, but not surprised, that a company with BlackWire Consulting’s fine reputation in the telecom industry would want to work exclusively with SOVA and Verizon.”

BlackWire Consulting has been operating a robust telecom solutions business since 2010 and wanted to move the organization to the next level by focusing on a highly valuable niche.

BlackWire Consulting CFO Michael Bongart explained, “We were conducting research on different partners inside of the Verizon organization. We talked to a number of different companies and were really impressed with Gene and Mary. It boiled down to credibility. They did everything they said they were going to do and literally went the extra mile. We loved that they wanted to drive in from out of state to meet us face to face. That’s the way we do business too. We like to know who we are dealing with.”

That similar business philosophy includes the deliberate decision by both companies to focus on a single carrier. “We decided we wanted to be experts on the biggest and best,” Bongart said. “We will live and die by that.”

Esopi agreed. “Years ago we chose to have a deeper and broader knowledge of a select number of carriers rather than be all things to all people. Verizon was a natural choice for us since they have the best reputation in the business community and public sector and also because we are both headquartered in the Northeast.”

Bongart and BlackWire Consulting CEO Salvatore Orefiche chose SOVA primarily because of the company’s outstanding back office support and secondarily because of its higher than average compensation level.

“We also appreciated their expertise and the ability to work through all of Verizon’s service offerings with one point of contact,” Orefiche said. “They are exceedingly well connected inside of Verizon itself all the way up to the top. And they have staying power; they’ve been in this fast-paced business 25 years. To me this proves that they can weather the storms and thrive.”

SOVA works with MSPs, VARs, call centers and agent organizations of all sizes. Some partner with multiple telecom master agents and others work exclusively with SOVA. Bongart recommends the latter. “In the business world it doesn’t get any better than dealing exclusively with them,” he said. “They are large enough to professionally handle very large deals and small enough to provide amazingly personal service. For us, SOVA acts as a true partner.”

BlackwireSOVA, a strategic partnership with a deep telecommunications foundation, includes two long-standing successful companies whose mission is to provide cost-effective Verizon telecom solutions. Offices are staffed with more than 25 highly skilled professionals with over 100 years of combined experience in the technology industry. BlackwireSOVA has offices in New York, New Jersey, Pennsylvania, Florida and Colorado. To contact BlackwireSOVA fill out the request form at http://blackwireDigital Coast.com/important_contacts or call 862-229-9067. To learn more about BlackwireSOVA visit http://www.blackwireDigital Coast.com

  • Sova, Inc.
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Telecom Platinum Master Agent SOVA Innovates Top Agent Support Solutions for Verizon One Talk
Telecom Platinum Master Agent SOVA Innovates Top Agent Support Solutions for Verizon One Talk 150 150 Sova, Inc.

PLAINS, Pa., Feb 07, 2017 — SOVA, a leading telecom master agent, just rolled out next gen support utilities for Verizon One Talk agents, VARS, MSPs and their customers. SOVA’s white glove approach to One Talk services includes a dedicated website for agents and a secure website for customers to select and purchase the One Talk phones of their choice. These utilities allow agents and customers to take full advantage of the many One Talk options.

Since SOVA only works with Verizon Wireless, they are true Verizon experts that offer a level of personalized service difficult to find anywhere else. Verizon Wireless Channel Manager Steve Sipos said, “SOVA makes it a point to offer cutting-edge support services to their agents and customers. The fact that SOVA is a Platinum Agent is also very impactful. All of this credibility helps SOVA work with agents and their customers as a valuable consultant and reputable provider.”

On SOVA’s one-of-a-kind website, agents can track and monitor all One Talk pre and post sales activities step-by-step. This provides a unified, comprehensive view that significantly reduces both the time and effort agents expend to manage customer accounts.

Since both the SOVA agent website and secure customer portal allow agents to be involved in the One Talk set-up and management process from start to finish, these utilities allow them to deliver excellent customer service.

SOVA offers additional One Talk incentives such as free basic phones and rebates on middle and executive level phones.

SOVA President Gene Esopi said, “We value our own partners–agents, MSPs and VARS–and we also value their customers. Our goal is to make One Talk a key tool for building business and growing revenue. A seamless, reliable unified communications system with excellent voice quality and the leading-edge support SOVA provides is a must for every successful business today.”

One Talk is Verizon’s 4G LTE-driven unified communications system developed to serve a growing and more sophisticated market for integrated landline and mobile solutions. Benefits include: The same outstanding Verizon LTE quality on desktop and wireless devices. One service powers all business phones–both wireless and wireline. Everyone gets all the benefits of a landline on their mobile number. Every line and feature can be easily customized. One Talk desktop phones can be connected to service via Ethernet port or on-premise wifi.

“SOVA has a significant amount of experience and expertise with Verizon and they provide a lot of support,” Sipos said. “They can handle complex situations and know how to integrate wireless with wireline technology–this makes them an excellent resource for One Talk.”

As a valued Verizon Partner Program member since 1994, SOVA has earned Platinum level status; agents benefit from select privileges that many telecom solution providers cannot offer. SOVA has customized programs for telecom agents, VARs, MSPs, and telesales organizations and provides customer solutions in every product category including voice and data, network, Cloud, mobility, machine-to-machine, managed internet, VoIP, and global services. SOVA’s award-winning agent program features no quotas, no minimums, no commitments; dedicated pre-sales and post-sales specialists; simplified quoting and ordering; and a state-of-the-art agent portal. SOVA is headquartered in Plains, Pa., with additional locations in Pittston, Pa.; Boston; Denver; and West Palm Beach, Fla. Experience the One Talk website at: http://www.Digital Coastinc.net. To learn more about SOVA’s top tier agent program, fill out the request form at https://digital-coast.com/contact-us or call Angela Welby at 570-824-6800 Ext 111.

  • Sova, Inc.
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SOVA Announces Top DDoS Attack Solution for Enterprises
SOVA Announces Top DDoS Attack Solution for Enterprises 150 150 Sova, Inc.

Telecom Master Agent SOVA just announced it is offering a top DDoS attack solution for enterprises.

SOVA, a leading seller of Verizon telecom solutions, just announced it is offering a cutting-edge distributed denial of service (DDoS) mitigation solution – Verizon DDoS Shield – to help businesses protect against these crippling attacks.

DDoS attacks are real and the threat is escalating in volume and complexity. In fact, newsworthy attacks are occurring almost every week. According to leading DDoS resource ddosattacks.net:

  • At least five major Russian banks came under continuous DDoS attack for two days. The attack involved at least 24,000 computers in 30 countries.
  • Twitter, Spotify and Amazon suffered service interruptions and outages simultaneously over several hours during a DDoS attack.
  • The computer systems of two Boston hospitals were simultaneously crippled by a DDoS attack.

SOVA President and CEO Gene Esopi explained, “No one is immune to this. That’s the reality of putting your business online today. DDoS attacks are becoming more and more common. If Twitter is vulnerable, anybody is vulnerable.”

In a DDoS attack, the perpetrator infects a random army of as many as 100s of 1,000s of poorly protected computers with malware designed to target a specific network(s). This makes it impossible to prevent or stop the attack by blocking a single IP address. It is also nearly impossible to distinguish legitimate traffic from DDoS traffic. This incoming traffic overwhelms the network and either shuts it down or severely compromises it.

Verizon’s DDoS Shield detects and identifies attacks and helps prevent them from taking down the targeted site. It is a high-capacity DDoS protection service that quickly reroutes malicious traffic to help keep IT resources readily available.

The hybrid, always-on method combines a cloud-based mitigation service with a dedicated, locally deployed, fully managed MSS appliance to detect and allay initial attacks. This allows Verizon to easily move traffic from the MSS appliance to the cloud-based service if an attack is large or complex.

Organizations that tend to get hit the hardest by an attack are: financial services, health and pharmaceuticals, and the public sector. In addition to the lifetime value of lost customers, costs of a DDoS attack can include:

  • Direct revenue loss—organizations that depend on the site for revenue experience the deepest pain.
  • Loss of employee productivity.
  • IT costs for investigation and response.

“Verizon DDoS Shield is one of the most exciting tools that SOVA offers its agents,” Esopi said. “One of the reasons it is so effective is that Verizon has enormous DDoS reservoir services—they have significant capacity for filtering DDoS attacks.”

As a valued Verizon Program member since 1994, SOVA has earned Platinum level status; agents benefit from select privileges that many telecom solution providers cannot offer. SOVA has customized programs for telecom agents, VARs, MSPs, and telesales organizations and provides customer solutions in every product category including voice and data, network, Cloud, mobility, machine-to-machine, managed internet, VoIP, and global services. SOVA’s award-winning agent program features no quotas, no minimums, no commitments; dedicated pre-sales and post-sales specialists; simplified quoting and ordering; and a state-of-the-art agent portal. SOVA is headquartered in Plains, Pa., with additional locations in Pittston, Pa.; Boston; Denver; and West Palm Beach, Fla. To learn more about SOVA’s top tier agent program, fill out the request form at https://digital-coast.com/contact-us or call Angela Welby at 570-824-6800 Ext 111. To learn more about SOVA visit https://digital-coast.com or call 570-824-6800.

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