Telecom Platinum Master Agent SOVA Inc. and BlackWire Consulting Announce Strategic Alliance for Industry-Leading Telecom Solutions
Verizon Platinum Master Agent SOVA and BlackWire Consulting just announced they have formed strategic alliance BlackwireSOVA to provide industry-leading telecom solutions.
PLAINS, PA. (PRWEB) MARCH 17, 2017
Verizon Platinum Master Agent SOVA and BlackWire Consulting just announced they have formed strategic alliance BlackwireSOVA to provide BlackWire Consulting’s MSPs, VARS, IT consultants, and agents with the widest selection of Verizon services. SOVA will deliver expedited quoting and ordering, executive level escalations, field sales support, and platinum level commissions—all supported by a highly experienced 25-person back office staff.
SOVA President Gene Esopi said, “We are very pleased, but not surprised, that a company with BlackWire Consulting’s fine reputation in the telecom industry would want to work exclusively with SOVA and Verizon.”
BlackWire Consulting has been operating a robust telecom solutions business since 2010 and wanted to move the organization to the next level by focusing on a highly valuable niche.
BlackWire Consulting CFO Michael Bongart explained, “We were conducting research on different partners inside of the Verizon organization. We talked to a number of different companies and were really impressed with Gene and Mary. It boiled down to credibility. They did everything they said they were going to do and literally went the extra mile. We loved that they wanted to drive in from out of state to meet us face to face. That’s the way we do business too. We like to know who we are dealing with.”
That similar business philosophy includes the deliberate decision by both companies to focus on a single carrier. “We decided we wanted to be experts on the biggest and best,” Bongart said. “We will live and die by that.”
Esopi agreed. “Years ago we chose to have a deeper and broader knowledge of a select number of carriers rather than be all things to all people. Verizon was a natural choice for us since they have the best reputation in the business community and public sector and also because we are both headquartered in the Northeast.”
Bongart and BlackWire Consulting CEO Salvatore Orefiche chose SOVA primarily because of the company’s outstanding back office support and secondarily because of its higher than average compensation level.
“We also appreciated their expertise and the ability to work through all of Verizon’s service offerings with one point of contact,” Orefiche said. “They are exceedingly well connected inside of Verizon itself all the way up to the top. And they have staying power; they’ve been in this fast-paced business 25 years. To me this proves that they can weather the storms and thrive.”
SOVA works with MSPs, VARs, call centers and agent organizations of all sizes. Some partner with multiple telecom master agents and others work exclusively with SOVA. Bongart recommends the latter. “In the business world it doesn’t get any better than dealing exclusively with them,” he said. “They are large enough to professionally handle very large deals and small enough to provide amazingly personal service. For us, SOVA acts as a true partner.”
BlackwireSOVA, a strategic partnership with a deep telecommunications foundation, includes two long-standing successful companies whose mission is to provide cost-effective Verizon telecom solutions. Offices are staffed with more than 25 highly skilled professionals with over 100 years of combined experience in the technology industry. BlackwireSOVA has offices in New York, New Jersey, Pennsylvania, Florida and Colorado. To contact BlackwireSOVA fill out the request form at http://blackwireDigital Coast.com/important_contacts or call 862-229-9067. To learn more about BlackwireSOVA visit http://www.blackwireDigital Coast.com
PLAINS, Pa., Feb 07, 2017 — SOVA, a leading telecom master agent, just rolled out next gen support utilities for Verizon One Talk agents, VARS, MSPs and their customers. SOVA’s white glove approach to One Talk services includes a dedicated website for agents and a secure website for customers to select and purchase the One Talk phones of their choice. These utilities allow agents and customers to take full advantage of the many One Talk options.
Since SOVA only works with Verizon Wireless, they are true Verizon experts that offer a level of personalized service difficult to find anywhere else. Verizon Wireless Channel Manager Steve Sipos said, “SOVA makes it a point to offer cutting-edge support services to their agents and customers. The fact that SOVA is a Platinum Agent is also very impactful. All of this credibility helps SOVA work with agents and their customers as a valuable consultant and reputable provider.”
On SOVA’s one-of-a-kind website, agents can track and monitor all One Talk pre and post sales activities step-by-step. This provides a unified, comprehensive view that significantly reduces both the time and effort agents expend to manage customer accounts.
Since both the SOVA agent website and secure customer portal allow agents to be involved in the One Talk set-up and management process from start to finish, these utilities allow them to deliver excellent customer service.
SOVA offers additional One Talk incentives such as free basic phones and rebates on middle and executive level phones.
SOVA President Gene Esopi said, “We value our own partners–agents, MSPs and VARS–and we also value their customers. Our goal is to make One Talk a key tool for building business and growing revenue. A seamless, reliable unified communications system with excellent voice quality and the leading-edge support SOVA provides is a must for every successful business today.”
One Talk is Verizon’s 4G LTE-driven unified communications system developed to serve a growing and more sophisticated market for integrated landline and mobile solutions. Benefits include: The same outstanding Verizon LTE quality on desktop and wireless devices. One service powers all business phones–both wireless and wireline. Everyone gets all the benefits of a landline on their mobile number. Every line and feature can be easily customized. One Talk desktop phones can be connected to service via Ethernet port or on-premise wifi.
“SOVA has a significant amount of experience and expertise with Verizon and they provide a lot of support,” Sipos said. “They can handle complex situations and know how to integrate wireless with wireline technology–this makes them an excellent resource for One Talk.”
As a valued Verizon Partner Program member since 1994, SOVA has earned Platinum level status; agents benefit from select privileges that many telecom solution providers cannot offer. SOVA has customized programs for telecom agents, VARs, MSPs, and telesales organizations and provides customer solutions in every product category including voice and data, network, Cloud, mobility, machine-to-machine, managed internet, VoIP, and global services. SOVA’s award-winning agent program features no quotas, no minimums, no commitments; dedicated pre-sales and post-sales specialists; simplified quoting and ordering; and a state-of-the-art agent portal. SOVA is headquartered in Plains, Pa., with additional locations in Pittston, Pa.; Boston; Denver; and West Palm Beach, Fla. Experience the One Talk website at: http://www.Digital Coastinc.net. To learn more about SOVA’s top tier agent program, fill out the request form at https://digital-coast.com/contact-us or call Angela Welby at 570-824-6800 Ext 111.
Read Part 2 of E. Gene Esopi’s discussion on Verizon Enterprise Solutions partner program, and what it takes to succeed in today’s Channel.
To read the article, click the link below:
E. Gene Esopi was among Industry leaders who recently participated in a roundtable discussion regarding Verizon’s 5-Star Partner Program.
Read what Gene had to say on the benefits of, and need for, a strong channel partner relationship:
SOVA was awarded recognition in the 2014 Verizon Partner Program Winner’s Circle – a reward program that recognizes and rewards those select Verizon Partner Program Members who demonstrate outstanding performance while increasing penetration for Verizon Wireline, Wireless and Cloud product suites. In addition, this prestigious recognition means SOVA maintained a dedicated focus to Verizon’s priorities, which are to: Deliver a great customer experience; Grow revenue; Drive profitability higher; and Build Verizon’s culture into a competitive advantage.
Recipients of The Winner’s Circle award were honored at a 4 day/3 night event held February 25 -28, 2015 at the St. Regis Bahia Resort in Puerto Rico. Felicia Dane, SOVA’s Director of Telesales Operations, and Trisha Vaughan, SOVA’s Director of Order Implementation, participated in the event on behalf of SOVA.
SOVA, Inc. Adds Verizon Mobility and Machine-to-Machine to its Solutions Portfolio
New Solutions Round Out Comprehensive Verizon Portfolio of Advanced Communications, Cloud and Network Services For SOVA Agents and their Customers Nationwide
Plains, PA – March 14, 2015 – SOVA, Inc., a master agent of telecommunications and data management services and a Platinum member in the Verizon Partner Program, has added mobility and machine-to-machine (M2M) solutions and products to their current list of Verizon offerings, which includes advanced communications, cloud and network services.
“The addition of mobility and machine-to-machine solutions puts SOVA in a better position to meet our customers needs,” said Gene Esopi, president, SOVA, Inc. “Our agent community now has access to a more comprehensive list of product and service within Verizon’s full portfolio. Starting today, they can offer their customers complete network, wireless, and cloud solutions to meet their evolving needs.”
SOVA has been a member of Verizon Partner Program since its inception. SOVA agents have access to Verizon’s world-class portfolio of solutions, including voice and data, network, cloud, wireless, managed Internet, VoIP, machine-to-machine and global services. Utilizing Verizon’s ‘Rapid Delivery’ platform, SOVA can provide agents and their customers with streamlined quoting, contracting and order implementation, promotional incentives and discounts and straight-forward, prompt commission payments.
“As the market evolves so must our agent’s offerings,” said Adam Famularo, vice president, Global Channel, Verizon Enterprise Solutions. “With the addition of Verizon’s enterprise-class mobility and M2M solutions, SOVA customers will be in a better position to adapt and compete in today’s marketplace.”
The Verizon Partner Program tailors regional and national opportunities for systems integrators, value added resellers, agents and solutions providers to accelerate delivery and adoption of solutions for meeting business requirements. In addition, the program features a simple, tiered benefits structure that allows program members the flexibility to determine levels of commitment, and also includes simple-to-use tools and clear and consistent engagement processes.
Verizon also provides extensive training and certification curriculum for its products and solutions. Members can tap into a wealth of marketing resources and support from co-marketing materials to market development funds and joint event participation depending on member level.
Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions provided over the company’s secure mobility, cloud, strategic networking and advanced communications platforms, Verizon Enterprise Solutions helps open new opportunities around the world for innovation, investment and business transformation.
About SOVA, Inc.
For over 22 years, SOVA has been simplifying the sale, implementation and management of telecom services for agents and their business customers nationwide. SOVA is Platinum level member in the Verizon Partner Program. SOVA offers customized programs for Telecom Agents, VARs, MSPs and Telesales organizations, and provides customer solutions in every product category including Voice and Data, Network, Cloud, Mobility, Machine-to-Machine, Managed Internet, VoIP and Global Services. To learn more about SOVA and their agent program, visit www.Digital Coast.com.
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